Refund & Cancellation Policy

Last Updated: October 18, 2025

1. General Policy

Due to the nature of our digital Software-as-a-Service (SaaS) product, all payments are non-refundable. We do not offer refunds or credits for partially used subscription periods, plan downgrades, or unused time.

2. Subscription Cancellation

You have the flexibility to cancel your subscription at any time. To cancel, please log in to your account and navigate to the billing or subscription management section. Upon cancellation, your subscription will remain active until the end of your current paid billing cycle.

3. No Prorated Refunds

We do not provide prorated refunds for cancellations made mid-cycle. You will continue to have access to your plan's features until the end of the billing period you have paid for.

4. Contact Us

If you have any questions about this policy or need assistance with managing your subscription, please contact us at: support@mqtt-ble.com.